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PRICING
Choose the plan that fits your team. All plans include a 14-day free trial.
For small operations teams getting started with streamlined workflows.
Up to 3 users
For growing teams that need full invoicing and sales order management.
Up to 10 users
For mid-market operations that need analytics, EDI, and advanced integrations.
Up to 25 users
For large organizations with custom requirements and dedicated support.
Unlimited users
FSMA 204 compliance, recipe management, and lot tracking for food manufacturers. The FDA deadline is July 2028 — 28% of food businesses aren't ready. Stacks on top of any base tier (Starter, Growth, Professional, or Enterprise).
Basic recipes, costing, scaling, and basic lot tracking for small kitchens.
Full FSMA 204 compliance, sub-recipes, versioning, and mock recall for food manufacturers.
Menu engineering, POS integration, and unlimited recipes for food service ops.
Food Service features ship Q1 2027. Pre-order pricing locked at launch rates for customers who sign up before GA.
Specialized analytics packs available as add-ons to Growth tier and above. Stack modules for the insights your team needs.
Transaction analytics, partner scorecards, compliance dashboard
CLV, CAC, marketing attribution, cohort analysis
Sales tax liability, nexus tracking, COGS analysis
Board-ready reports, multi-location consolidation, YoY comparisons
Supplier scorecards, landed cost analysis, inventory optimization
Defect tracking, audit history, compliance reports
Throughput, productivity, operational efficiency metrics
Drag-drop report creation, custom KPIs, scheduled delivery
All prices per month. Available as add-ons to Growth+ tiers. Most modules ship Q2–Q4 2026.
See exactly what's included in each plan
| Features | STARTER $499 /month | GROWTH $799 /month | PROFESSIONAL $1,199 /month | ENTERPRISE Custom |
|---|---|---|---|---|
Core(4 features) | ||||
| Real-time operations dashboard | ||||
| Business Central bi-directional sync | ||||
| Command palette search | ||||
| Activity feed | ||||
Invoicing(4 features) | ||||
| Basic invoice management | ||||
| Full invoice lifecycle editing | ||||
| AR aging dashboard | ||||
| Payment reminders (bulk) | ||||
Orders(3 features) | ||||
| Order queue view | ||||
| Sales order processing | ||||
| EDI order processing | ||||
Inventory(4 features) | ||||
| Inventory visibility | ||||
| Low stock alerts | ||||
| Smart reorder suggestions | ||||
| Demand forecasting (ML) | ||||
Payments(4 features) | ||||
| Payment recording (cash, check) | ||||
| BC Cash Receipt Journal sync | ||||
| Bill.com integration | ||||
| Cash flow forecasting | ||||
Analytics(4 features) | ||||
| Analytics Hub | ||||
| Morning Briefing email | ||||
| Operational Scorecards | ||||
| Customer payment analytics | ||||
Integrations(5 features) | ||||
| Business Central | ||||
| Shopify | ||||
| TrueCommerce EDI | Included | Included | ||
| Shippo shipping | ||||
| Custom integrations | ||||
Support(4 features) | ||||
| Email support | 24hr response | Priority | Priority | 24/7 |
| Phone support | ||||
| Dedicated account manager | ||||
| SLA guarantee | ||||
Users(2 features) | ||||
| User seats | 3 | 10 | 25 | Unlimited |
| SSO / SAML | ||||
Mid-market BC customers spend $200K–$900K annually on the hidden costs of fragmentation. Silverback pays for itself in weeks, not months.
$300+
Monthly tool savings (Bill.com, Airtable, automation, project tools)
10+
Hours saved weekly on manual data entry and reporting
4
Weeks to fully operational with industry-standard onboarding
5-8
Tools replaced with one unified platform
Start with a 14-day free trial on any plan. No credit card required. Connect your Business Central instance and explore all features with your real data.
Yes, you can upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle. When upgrading, you get immediate access to new features.
All plans include Business Central bi-directional sync and Resend email. Professional and Enterprise plans add Shopify, EDI (TrueCommerce), shipping carriers (Shippo), and Bill.com payment tracking.
Yes. We use AES-256-GCM encryption for all stored credentials, row-level security for tenant isolation, and immutable audit logging. We have a 96% SOC 2 Type I readiness score.
Yes, annual billing is available with a 15% discount. Contact our sales team to set up annual billing for any plan.
Starter includes email support with 24-hour response. Growth adds priority email. Professional includes phone support. Enterprise gets 24/7 priority support with a dedicated account manager.
EDI is included in the Professional tier — not a separate $300-$1,000/month subscription like standalone EDI providers. Our intelligent mapping resolution reduces setup time from months to days.
Most customers are up and running in less than a day. Industry-standard 4-week onboarding gets you fully operational. No modifications to your Business Central instance are required.
Start your 14-day free trial today. No credit card required.